比特币今(29)日 01˙:15 左右一度触及 64,000 美元后,突然刹车急坠,半小时内最低回落至 58,770 美元,导致过去 24 小时,加密货币全网爆仓金额超过 7.3 亿美元,遭清算人数来到可怕的 18 万人。
在波动如此剧烈的影响下,Coinbase 疑似无法负担暴增的交易量导致「平台当机」,社群用户反应发生无法访问、甚至还有一些用户余额归零的灾情发生。
稍早接近 2 点,Coinbase 官方也证实当机灾情,并表示正在加速修复中。
We are aware that some users may see a zero balance across their Coinbase accounts & may experience errors in buying or selling. Our team is investigating this & will provide an update shortly. Your assets are safe.
You can track this incident at https://t.co/a3pl4WiDhZ
— Coinbase Support (@CoinbaseSupport) February 28, 2024
Coinbase CEO:平台流量超过先前预测十倍
当机持续约两个小时之后,Coinbase 执行长 Brian Armstrong 在清晨 4 点左右发文表示 Apps 已完成修复:
应用程式现已恢复。
我们过去曾对流量激增 10 倍进行了建模,并对其进行了负载测试。但这次超出了这个数字。
保持服务过度配置的成本很高,但我们需要继续致力于自动调节解决方案,并消除任何剩余的瓶颈。感谢您的耐心等待。
Apps are now recovering.
We had modeled a ~10x surge in traffic and load tested it. This exceeded that number.
It's expensive to keep services over-provisioned, but we'll need to keep working on auto-scaling solutions, and killing any remaining bottlenecks. Thank you for… https://t.co/JXVppV57AF
— Brian Armstrong ?️ (@brian_armstrong) February 28, 2024
社群抱怨声不断
就在稍早约 8 点之后,官方再发文表示所有服务都已恢复;但表示仍有少数客户在账户上的余额是不准确的,正在努力解决。
在比特币行情发生如此大波动的状况下,用户无法进行交易、甚至帐户余额归零的灾情,也让不满的投资者在社群上大抱怨,并扬言要离开 Coinbase…
你对预期的波动毫无准备…这是不可接受的!我觉得我们该分手了,除非你能完全让我相信你没有欺骗。
当你连减半前的预热成交量都无法应付时,你打算如何应对即将到来的多头市场?你的平台就是个笑话。
至于有多少人受害、是否造成资产的损失、以及 Coinbase 是否会赔偿用户损失,目前官方尚未有进一步回应。
What exactly was the issue? You were unprepared for the expected wave. Should I be trading on defi instead of Coinbase? Unacceptable! I think it's time for us to break up unless you can reassure me completely that you're not cheating.
— iDare (@idare) February 29, 2024